Return Policy
Because our kava products are consumable wellness items, we are unable to accept returns on opened or used products.
Eligible Returns
We gladly accept returns or issue refunds in the following cases:
Your order arrived damaged
You received the wrong item
Your order was defective or compromised during shipping
If any of the above apply, please contact us within 7 days of delivery at wavesaroundyoumusic@gmail.com with:
Your order number
A brief description of the issue
Photos of the product and packaging (if applicable)
Once reviewed, we will happily offer a replacement or refund.
Non-Returnable Items
For safety and quality reasons, we cannot accept returns or issue refunds for:
Opened or used products
Products returned outside the 7-day window
Items damaged due to improper storage or use
Shipping Costs
Shipping costs are non-refundable, unless the return is due to our error
If a return is approved, we will provide further instructions
Satisfaction Promise
We want you to feel confident ordering from us. If you have questions about our kava before purchasing, we’re always happy to help you choose the right product for your needs.
Contact us if you have any questions.